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Terms and Conditions

Effective Date: July 25, 2026
Last Updated: July 25, 2026

These Terms and Conditions (“Terms”) govern your access to and use of nextpointfitness.com, NextPoint Fitness programs, coaching services, digital materials, communications, applications, and related services.

These Terms constitute an agreement between you and NextPoint Fitness (“NextPoint Fitness,” “we,” “us,” or “our”).

By accessing our website, submitting an application, purchasing a program, creating an account, or participating in coaching, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, do not use our website or services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or participate in NextPoint Fitness services.

By applying, purchasing, or participating, you represent that:

  • You are at least 18 years old.
  • The information you provide is accurate and complete.
  • You have the legal authority to enter into these Terms.
  • You will use the services only for lawful personal purposes.

Submitting an application does not guarantee acceptance into a program.

2. NextPoint Fitness Services

NextPoint Fitness may provide services including:

  • Online fitness programming
  • General nutrition education and habit coaching
  • Accountability and progress check-ins
  • NextPoint Foundations
  • One-on-one coaching
  • Digital lessons, videos, worksheets, and resources
  • Trainerize-based program delivery
  • Kajabi-based courses and resources
  • Group coaching, workshops, or community programming
  • Partnership, organizational, or pilot programs

Specific program features, duration, communication methods, and deliverables will be described on the applicable sales page, offer page, enrollment materials, or coaching agreement.

We may modify, replace, improve, or discontinue features when reasonably necessary, provided that we do not materially reduce a purchased service without an appropriate remedy.

3. Coaching Is Not Medical Care

NextPoint Fitness provides general fitness, nutrition, wellness, education, and accountability services.

We do not provide:

  • Medical diagnosis or treatment
  • Physical therapy
  • Rehabilitation services
  • Mental-health treatment
  • Medical nutrition therapy
  • Emergency services
  • Services requiring a licensed healthcare professional

You should consult an appropriate medical or healthcare professional before starting an exercise or nutrition program, particularly if you have an injury, medical condition, physical limitation, pregnancy, medication concern, or history of disordered eating.

Your use of our services is also governed by our Fitness and Nutrition Disclaimer, which is incorporated into these Terms by reference.

4. Applications and Program Acceptance

NextPoint Fitness may use an application process to understand your goals, experience, equipment, availability, support needs, injuries, limitations, and other relevant circumstances.

We may:

  • Accept or decline an application
  • Recommend a different program
  • Request additional information
  • Require medical clearance
  • Delay enrollment until certain conditions are met
  • Refer an applicant to an appropriate licensed professional

Completing an application does not obligate you to enroll and does not obligate NextPoint Fitness to accept you.

A coaching relationship begins only after all required enrollment steps have been completed, which may include acceptance, payment, signed agreements, waivers, and onboarding.

5. Accuracy of Information

You agree to provide truthful, current, and complete information.

You are responsible for informing NextPoint Fitness about relevant changes involving:

  • Injuries or pain
  • Medical restrictions
  • Exercise limitations
  • Medication-related concerns
  • Pregnancy
  • Equipment access
  • Schedule or availability
  • Goals or circumstances affecting participation

NextPoint Fitness may rely on the information you provide when offering programming, education, modifications, and coaching support.

We are not responsible for problems caused by materially inaccurate, incomplete, or withheld information.

6. Participant Responsibilities

You agree to:

  • Follow program instructions carefully
  • Use equipment safely
  • Exercise within your abilities
  • Use appropriate modifications
  • Maintain a reasonably safe exercise environment
  • Stop exercising when you experience concerning symptoms
  • Seek medical care when appropriate
  • Complete check-ins honestly
  • Communicate questions or obstacles promptly
  • Treat coaches, staff, partners, and other participants respectfully
  • Protect your account login information
  • Avoid sharing paid materials or access with others

Your results depend substantially on your participation, consistency, effort, communication, health, and circumstances.

7. Accounts and Platform Access

Some services may require access to Kajabi, Trainerize, Airtable-supported forms, email, or other third-party platforms.

You are responsible for:

  • Maintaining an accurate email address
  • Protecting usernames and passwords
  • Keeping account credentials confidential
  • Informing us promptly of unauthorized access
  • Maintaining a compatible device and internet connection
  • Following applicable third-party terms

You may not allow another person to use your account or program access unless NextPoint Fitness gives written permission.

We may suspend access when we reasonably believe an account has been shared, compromised, misused, or used unlawfully.

8. Fees and Payment

Prices are displayed before purchase or provided in an enrollment offer.

By purchasing a service, you authorize NextPoint Fitness and its payment processor to charge the payment method you provide for all disclosed fees, taxes, and applicable charges.

You agree to provide accurate billing information and promptly update expired or changed payment details.

Unless otherwise stated:

  • Prices are listed in U.S. dollars.
  • Payment is required before program access begins.
  • Failed payments may result in suspended access.
  • You remain responsible for amounts validly owed under the applicable purchase agreement.

Payment-card information is generally processed by third-party payment providers and is subject to their terms and privacy practices.

9. Payment Plans

When a payment plan is offered, you agree to pay every installment according to the disclosed schedule.

A payment plan divides the total purchase price into installments. It is not automatically a month-to-month cancellation arrangement unless the offer expressly states otherwise.

Stopping participation, failing to use the program, or losing access because of your violation of these Terms does not automatically cancel remaining payment-plan obligations.

Any exception must be approved in writing or required by law.

10. Recurring Subscriptions and Automatic Renewal

When you purchase a recurring subscription or continuous coaching service:

  • The subscription continues until canceled.
  • The recurring price and billing frequency will be disclosed before purchase.
  • Your payment method will be charged automatically on the disclosed schedule.
  • You authorize those recurring charges when you affirmatively accept the offer.
  • You will receive a confirmation containing the renewal and cancellation terms.
  • You may cancel using the method stated at checkout and in your confirmation.

Cancellation will stop future renewal charges but will not ordinarily refund charges already completed unless required by law or stated in the applicable offer.

To cancel, email [email protected]

The cancellation process will be reasonably accessible and at least as easy to use as the enrollment method, as required by applicable law. Virginia also requires advance notice of certain long-term renewals and notice of material changes to recurring terms.  

11. Cancellation Policy

Option A: Six-Week Foundations Program

After enrollment:

  • You may cancel before the program begins by contacting us at [email protected].
  • Once program access has been provided or the program has begun, cancellation does not automatically create a refund.
  • Any approved refund or credit will follow the refund policy stated at purchase.

Option B: One-on-One Coaching

To end ongoing one-on-one coaching:

  • Submit notice by email to [email protected].
  • Cancellation becomes effective at the end of the current billing period.
  • Charges scheduled before the effective cancellation date remain payable unless otherwise agreed or required by law.

Missing appointments, check-ins, or coaching communications does not automatically cancel the service.

12. Refund Policy

Policy for NextPoint Foundations

Payments are refundable if cancellation is requested in writing before program access is provided or before the scheduled program start date, whichever occurs first. After digital materials, Trainerize programming, or program access has been delivered, payments are nonrefundable except where required by law or where NextPoint Fitness approves an exception in writing.

Policy for One-on-One Coaching

Payments for a completed or current billing period are nonrefundable. Cancellation prevents future renewal charges according to the disclosed cancellation policy. NextPoint Fitness may issue a credit, reschedule services, or approve an exception in its discretion when circumstances warrant.

Refund requests must be sent to:

[email protected]

Include your full name, purchase email, program name, and reason for the request.

Nothing in this section limits rights that cannot legally be waived.

13. Scheduling, Missed Sessions, and Communication

For services involving scheduled calls or appointments:

  • You must provide at least 24 hours notice to cancel or reschedule.
  • Missed sessions or late cancellations may be forfeited.
  • Emergencies may be considered individually.
  • Repeated missed sessions may result in reassessment or termination of coaching.

Coach response times may vary. Unless otherwise stated, coaching communications are reviewed during normal business hours and are not emergency services.

14. Program Access Period

Access to programs, materials, courses, or platforms may be available only for the period described in the applicable offer.

For example:

  • Six-week program access: Eight weeks from the participant’s official program start date. Participants receive access to their assigned workouts, check-ins, coaching resources, and Trainerize program for eight weeks beginning on the official program start date. The program includes six weeks of scheduled programming plus a limited completion period.
  • Course-resource access: Six months from the participant’s official program start date. Participants receive access to applicable Kajabi lessons, videos, worksheets, and educational resources for six months beginning on the official program start date. Access may end after that period unless extended in writing by NextPoint Fitness.
  • One-on-one coaching access: while the service remains active and paid. Access continues while the coaching service remains active and all required payments are current.

We may provide additional access as a courtesy, but doing so does not create a permanent-access obligation.

You are responsible for reviewing or downloading permitted resources during the access period.

15. Intellectual Property

All NextPoint Fitness content is owned by or licensed to NextPoint Fitness, including:

  • The NextPoint Fitness name and logo
  • Program designs and frameworks
  • Workout plans
  • Written materials
  • Videos and photographs
  • Graphics and downloads
  • Check-in systems
  • Course content
  • Website copy
  • Coaching resources
  • Trademarks and branding

Your purchase provides a limited, personal, nonexclusive, nontransferable, revocable license to use the materials for your own participation.

You may not:

  • Copy or reproduce materials for others
  • Share account access
  • Sell, sublicense, or distribute content
  • Upload materials to another platform
  • Use materials to train or coach other people commercially
  • Remove copyright or branding notices
  • Create substantially similar commercial programs from our materials
  • Record or distribute private coaching sessions without consent

No ownership rights are transferred to you.

16. User Content and Testimonials

You retain ownership of information and content you submit.

By sending check-ins, comments, messages, or progress information, you give NextPoint Fitness permission to use that information as necessary to provide and administer services.

We will not publicly use your name, photograph, personal story, testimonial, progress image, or identifiable results for marketing without your permission.

Any testimonial reflects an individual experience and does not guarantee similar results.

17. Photos, Videos, and Recordings

NextPoint Fitness will obtain permission before publicly using identifiable client photos, videos, recordings, or testimonials.

Separate media consent may be required for:

  • Group events
  • Pilot programs
  • Coaching calls
  • Interviews
  • Testimonials
  • Social-media content

You may decline optional marketing consent without losing access to ordinary services unless recording is essential to the service and disclosed in advance.

18. Prohibited Conduct

You may not:

  • Use the website or services unlawfully
  • Harass or threaten another person
  • Upload malicious software
  • Attempt unauthorized access
  • Scrape, copy, or extract protected content
  • Share false or misleading information
  • Impersonate another person
  • Interfere with program operations
  • Share paid content publicly
  • Use the services to provide unauthorized commercial coaching
  • Violate another person’s privacy or intellectual-property rights

We may suspend or terminate access for prohibited conduct.

19. Third-Party Services

We may use third-party providers such as Kajabi, Trainerize, Airtable, Google Workspace, payment processors, video platforms, scheduling tools, or analytics providers.

Their services are governed by their own terms and privacy policies.

NextPoint Fitness is not responsible for third-party outages, technical failures, policy changes, security incidents, or unavailable features outside our reasonable control.

We will make reasonable efforts to provide alternatives when a major outage materially affects a paid service.

20. No Guarantee of Results

We do not guarantee:

  • Weight loss
  • Muscle gain
  • Improved athletic performance
  • Pain reduction
  • Medical improvement
  • Specific measurements
  • Specific body-composition changes
  • Completion of a particular goal
  • Any financial, professional, or personal outcome

Results vary based on health, genetics, experience, adherence, nutrition, sleep, stress, effort, limitations, environment, and other factors.

21. Assumption of Risk

Physical activity carries inherent risks, including soreness, fatigue, falls, strains, sprains, aggravation of conditions, serious injury, disability, and, in rare cases, death.

By voluntarily participating, you acknowledge these risks and accept responsibility for choosing whether and how to perform any activity.

These Terms do not replace any separate informed-consent or assumption-of-risk agreement you may be required to sign.

22. Limitation of Liability

To the maximum extent permitted by law, NextPoint Fitness and its owners, coaches, contractors, affiliates, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or services.

To the maximum extent permitted by law, our total liability for a claim relating to a purchased service will not exceed the amount you paid to NextPoint Fitness for the specific service giving rise to the claim during the six months preceding the event.

These limitations do not apply where prohibited by law or to liability that cannot legally be limited.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless NextPoint Fitness and its owners, coaches, contractors, and affiliates from third-party claims, losses, liabilities, or expenses arising from:

  • Your unlawful use of the services
  • Your violation of these Terms
  • Your infringement of another person’s rights
  • Content you submit or distribute
  • Your unauthorized sharing or commercial use of program materials

This provision does not require you to indemnify NextPoint Fitness for its own unlawful conduct.

24. Suspension and Termination

We may suspend or terminate access when you:

  • Fail to make required payments
  • Materially violate these Terms
  • Harass others
  • Misuse content
  • Create a safety risk
  • Provide materially false information
  • Use the service unlawfully
  • Repeatedly disregard program boundaries

When practical, we will provide notice and an opportunity to correct the issue.

Termination does not eliminate payment obligations already incurred.

25. Website Availability

We strive to maintain reliable website and platform access, but uninterrupted service is not guaranteed.

Access may be interrupted because of:

  • Maintenance
  • Platform outages
  • Security concerns
  • Internet failures
  • Service-provider changes
  • Events outside our reasonable control

We may update the website, services, or technology at any time.

26. Privacy

Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

Review the Privacy Policy before submitting personal information.

27. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, technology, or legal requirements.

The “Last Updated” date will be revised when changes are made.

For material changes affecting an active paid service, we will provide reasonable notice when required.

Your continued use after updated Terms become effective constitutes acceptance, except where additional consent is legally required.

28. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any legal action relating to these Terms or our services must be brought in a court of competent jurisdiction located in Albemarle County, unless applicable law requires otherwise.

Before filing a claim, the parties agree to make a good-faith attempt to resolve the matter informally by written notice.

29. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain effective.

30. No Waiver

Failure to enforce a provision does not waive our right to enforce it later.

Any waiver must be in writing and applies only to the specific circumstance stated.

31. Entire Agreement

These Terms, the Privacy Policy, Fitness and Nutrition Disclaimer, applicable offer terms, payment terms, waivers, and signed coaching agreements constitute the agreement between you and NextPoint Fitness regarding the applicable services.

When a signed coaching agreement conflicts with these website Terms, the signed agreement controls for that specific service.

32. Contact Information

Questions about these Terms may be directed to:

NextPoint Fitness
Email: [email protected]
Website: nextpointfitness.com
Location: Virginia, United States

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